![]() ![]() The full call of the clients collection is not needed when "Automatic Profile Update" is not enabled, and when enabled, it is not needed every two minutes. On Windows, we have identified that when automatic synchronization is enabled in clients from 5.20 to 5.22, the clients makes this full Collection check call every two minutes - it does this to ensure that it can also retrieve profile updates, should there be any. Mobile apps and Windows apps have received separate limiters, and currently no mobile app should any longer see the limitation message, as calls are much lower than the allowed. ![]() To avoid this situation, we have implemented a limitation on the number of users who can make this full sync call at a time, where others gets a message to try again later. The situation have been identified to be caused by a collection sync call that when called by hundreds of users at the same time adds up, and creates a spiral where the calls start taking longer and while calls build up, and ultimately ends up in response times that are higher than the clients timeout values. We are very sorry for the trouble, and believe that things overall is now back to normal, with the exception of Windows clients from version 5.20 to 5.22, which should be upgraded to 5.22 Build 2, where the prior versions still can see some interruptions. ![]() SEPTEMUpdate on Service Operation, Windows users, please update!ĭue to many users upgrading to version 2.20 on iOS and Android at the same time, our service have the past days been under a higher pressure than normal. ![]() The My Movies online service have reached a milestone with 1,000,000 titles on DVD, Blu-ray and 4K Ultra HD, and we are celebrating with a sale, 50% off all products. ![]()
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